DPS Claims:

  • All claims must be submitted in DPS.
  • Upon submission of a claim an AALCO representative will  contact the military member.
  • Items claimed but not on the shipments inventory will require proof of ownership.
  • Malfunctioning electronics are not valid on claims.
  • Physical inspections may be required prior to settlement.
  • AALCO Forwarding, Inc. reserves the right to salvage any and all items that are replaced.

 Additional claim documentation may be submitted via fax, email or U.S. Mail to the following:

 Fax: (913) 345-0248


U.S. Mail:
AALCO Forwarding, Inc.  - Claims Dept.
10965 Granada Lane
Overland Park, KS 66211





AALCO Forwarding, Inc. 10965 Granada Lane, Overland Park, Kansas, 66211 USA